§ 14-2-3 Application for service.
(A) Application for Utility Service. Service applications are required of all persons requesting activation of utility service(s). Application information must be submitted for each service address. An application must also be submitted when requesting any transfer of service. An activation fee will be charged for the activation of any utility service. The activation fee will be due any time an application is submitted. No more than one activation fee will be required when a person is signing up for multiple utility services with the City at one location. Once the application for water service has been approved, activation of water service will occur on the next business day. Same business day activation and request for activations outside of business hours will result in the assessment of an additional fee.
(B) Required Information. Applicants shall provide the following information when activating an account:
(1) Single Family Residential Accounts.
(a) Legal names of all responsible parties, entity or individual, must include all persons identified on the rental or lease agreement;
(b) Social security number and/or Federal tax identification number for commercial entities;
(c) Service address;
(d) Mailing address, if different;
(e) If property owner, provide proof of ownership;
(f) If tenant, provide landlord’s name and address and copy of occupancy agreement (rental or lease agreement);
(g) If agent, provide proof of agency;
(h) Applicant’s employer’s name, address and phone number;
(i) Requested start date;
(j) A photocopy of a valid driver’s license/identification card or other official government identification; and
(k) Any other information deemed relevant by the Director.
(2) Commercial and Multi-Family Residential Accounts.
(a) Legal name(s) of all responsible parties/entities;
(b) Federal tax identification number and/or social security number;
(c) Service address;
(d) Mailing address, if different;
(e) Name and address of property owner(s);
(f) If property owner, provide proof of ownership;
(g) If tenant, provide:
1. Landlord’s name and address and copy of rental or lease agreement.
2. Names of all persons identified on the rental or lease agreement;
(h) If agent, provide proof of agency;
(i) Requested start date;
(j) A photocopy of a valid driver’s license/identification card, or other official government identification; and
(k) Any other information deemed relevant by the Director.
(C) All applications for any and all utility service(s) submitted by any person or entity shall be signed by the person who will be responsible for payment of the utility services to be provided by the City, or a person legally authorized to act on their behalf. When submitting an application electronically, the named applicant(s) on the application will be deemed to have signed the applications.
(D) It is the responsibility of the customer to ensure that the customer’s contact and billing information on file with the City remains current at all times. (Ord. 08-1101, passed 2-25-2008; Am. Ord. 09-1176, passed 5-18-2009; Am. Ord. 09-1186, passed 6-22-2009; Am. Ord. 14-1299, passed 8-18-2014. Formerly 14-2-1)