(A) Requests for accommodation may be made by any qualified individual with a disability or his or her designee. A person whose written request for accommodation is made by a designee shall be expected to participate in any investigation pursuant to this procedure where it is not unreasonable for participation to be required.

(B) Requests shall be made to the ADA Coordinator in writing. Alternative means of making requests, such as verbal or tape recorded requests, will be made available upon request.

(C) The ADA Coordinator shall review all accommodation requests, gather necessary information from the applicant, involved departments/divisions and other applicable parties, and render a decision, in writing, on the request within 15 days from the date of receipt. If necessary, the ADA Coordinator may request an extension of time to respond to a request for accommodation.

(D) When possible, requests for accommodation should be made within 10 days of the time the applicant first becomes aware of the need for an accommodation.

(E) The use of this procedure shall not limit an applicant’s ability to file a complaint against the City through an appropriate state or federal agency. The use of this procedure is not a prerequisite to filing a complaint through an appropriate state or federal agency. (Ord. 08-1110, passed 4-14-2008)