(A) All requests for discontinuance of water service must be made in writing by the customer or their authorized agent. When discontinuance of water service is requested, a final meter reading will be obtained and the service will be shut off at the meter on the date requested by the customer or the next business day, whichever is later. All charges for services supplied to the premises shall be calculated and due on the date specified on the bill. The customer requesting discontinuance of service must provide a change of address with their request to discontinue service.

(B) Until the customer provides a written request to terminate to the City, the premises shall be deemed occupied, and services charges will continue to accrue.

(C) In the event that the customer shall have made a deposit and the deposit is still being retained, the deposit amount will be applied to the balance owing on all utility accounts. Any credit remaining on the account after the account has been paid will be mailed to the customer at the address provided in their request to discontinue service.

(D) Any outstanding balances due on the utility account(s) shall be collected as provided by law. (Ord. 06-1012, passed 6-26-2006; Am. Ord. 14-1299, passed 8-18-2014. Formerly 14-4-1)