§ 12-2-9 Termination under certain conditions.
(A) The City may terminate sewer service under any of the following conditions:
(1) To prevent fraud or abuse, or unauthorized use of sewer services;
(2) For the violation of this chapter or of any Federal, State, or local laws applicable to water service or environmental issues;
(3) Legal process;
(4) Direction of public authorities;
(5) Local emergency requiring emergency measures, or for emergency repairs;
(6) Tampering with meter or connection by the customer or someone on their behalf;
(7) Nonpayment of any utility fees, charges or deposit(s); or
(8) False information provided in the application or in the application process.
(B) The City will make reasonable efforts to notify customers prior to the discontinuance of services due to emergency circumstances. In the event the City has determined it necessary to terminate services for reasons listed in subsections (A)(1), (2), (5) and (6) of this section, the City is authorized to terminate services without prior notice to the customer. Prior to terminating service for reasons listed in subsections (A)(3), (4), (7) and (8) of this section, the City will give written notice to the customer. All customers will be provided an opportunity for a hearing with the City Manager to address any complaints that may arise with the discontinuance of service. All hearings will be held in compliance with this chapter. (Ord. 14-1298, passed 8-18-2014; Am. Ord. 23-1583, passed 9-25-2023)