Skip to main content
Loading…
This section is included in your selections.

(A) All requests for discontinuance of sanitation service must be made in writing by the customer or their authorized agent and submitted to the City along with proof of termination of water service from the water provider, if applicable. Sanitation services will be terminated on the date requested by the customer or the next business day, whichever is later, after approval from the City. When discontinuance of sanitation service is requested, all charges for services provided and fees shall be calculated and due on the date specified on the bill. The customer requesting discontinuance of service must provide a change of address with their request to discontinue service.

(B) Until the City receives the customer’s written request to terminate sanitation services, the premises shall be deemed occupied and services charges will continue to accrue.

(C) In the event that the customer shall have made a deposit and the deposit is still being retained, the deposit amount will be applied to the balance owing on the account. Any credit remaining on the account, after all charges for all utility services have been paid, will be mailed to the customer at the address provided in their request to discontinue service.

(D) Any outstanding balances on the utility account(s) shall be collected as provided by City Code. (Ord. 08-1151, passed 12-15-2008; Am. Ord. 09-1190, passed 7-13-2009; Am. Ord. 11-1232, passed 1-24-2011; Am. Ord. 14-1297, passed 8-18-2014. Formerly 10-1-8)